Information that we collect and process includes protected health information or PHI. The privacy and security of your PHI is protected by the Health Insurance Portability and Accountability Act of 1996, as amended, (“HIPAA”) and its implementing regulations, including its final privacy regulation, at 45 C.F.R. Parts 160 and 164 (known as the “Privacy Rule”), as administered by the federal Department of Health and Human Services. HIPAA places certain restrictions on the use and disclosure of PHI and requires us to protect the privacy and security of your PHI.
What personal information do we collect?
We receive and store any information you enter on our Site or give us in any other way. We also collect certain information automatically when you use or visit our Site. Information we collect from visitors of our Site includes information that will be collected automatically using cookies and similar technologies. We also collect information from you, including your name, address and email address and your phone number.
We will also collect other demographic and personal information about you, including your PHI which is protected by HIPAA. When you enroll with your health plan, your PHI is transferred through the Site to the health plan you have chosen.
How do we use your information?
Any of the information we collect from you may be used to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested, to improve our website in order to better serve you, and to allow us to better service you in responding to your questions and comments.
The information that is collected with the tools on this Site are used to assist your enrollment in the health plan you have chosen. You consent to have that information provided to the Site and then transferred to that health plan.
We may also use your information to troubleshoot problems, comply with a legal obligation such as court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law, and to respond as required for a corporate transaction, such as a divestiture, investment, merger, consolidation, or asset sale, or other significant matter.
How do we protect your information?
While no website can guarantee complete security, we use commercially reasonable efforts to protect your information, including maintaining adequate physical, procedural and technical security with respect to its offices and informational storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of your information under our control.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties any of your personally identifiable information we collect from you during visit to the Site except for the transfer to the health plan that you have chosen. We may share your information for processing and storage with third parties that have agreements in place with us to protect the confidentiality and security of information that we transfer to them. This may include our development partners and third parties where the services are hosted.
How do we store and encrypt your data?
None of your data is stored on a device. Your data is stored at secure locations that use encryption to protect your data when stored on these computer servers or when storing it with a third party. Your data is also encrypted while it is being transmitted.
Access To Other Data
None of our technologies will request access to other device data or applications, such as your phone’s camera, photos or contacts. None of our technologies share any data with your social media accounts, like Facebook.
COPPA (Children Online Privacy Protection Act)
The Site is not a general audience Site; we do not offer subscriptions or services to individuals under 18 years of age. No one under the age of 18 may provide any information to or on the Site. We do not knowingly collect personally identifiable information or PHI from individuals under 18. If you are under 18, do not use or provide any information on this Site or on or through any of its features, do not register on this Site, use any of the features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
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